NDIS provider business support
The business behind
better care.
Rostering, administration, marketing and accounting support. Thoughtfully organised around your NDIS business.
Your care team leads. We support the business behind it.
For the people behind the support
- In-home & community
- Supported independent living
- Specialist disability accommodation
Four services.
One clear partner.
The work behind a provider can fill the whole day. Choose the support you need, with clear responsibilities and a process that fits your team.
Rostering
A clearer week. A better prepared team.
Explore serviceStaff availability, shift confirmations and roster updates, organised around your approved service requirements.
- Roster preparation
- Availability & leave
- Shift follow-up
Administration
The details, taken care of.
Explore serviceKeep intake, agreements, staff documents and day-to-day records moving with a structured administration workflow.
- Participant intake
- Document tracking
- Inbox & records
Marketing
Make the right connections.
Explore serviceThoughtful content, referral outreach and vacancy campaigns, with a clear path from first enquiry to your intake team.
- Content & campaigns
- SDA vacancy marketing
- Enquiry follow-up
Accounting support
Know where your business stands.
Explore serviceInvoice preparation, payment matching and organised finance records, working alongside your accountant or registered practitioner.
- Invoice preparation
- Reconciliations
- Finance reporting
Your systems.
Your standards.
Our support.
Good support starts by understanding how your business works. We agree the scope, follow your approved processes and keep your team in control.
01
Understand
Start with the work taking your time. Map the workflow, volume and decisions that need your approval.
02
Organise
Agree the tasks, access, hours and reporting. Build a clear way to work together in your existing systems.
03
Support
Keep the agreed work moving. Review the exceptions and adjust your support as the business grows.
Support that understands
your kind of business.
In-home & community
Keep everyday services moving.
For growing providers balancing recurring shifts, intake and service administration. We bring structure to the daily workload.
Where we can help
- Rosters and worker confirmations
- Intake and staff document tracking
- Invoice and timesheet preparation
SIL providers
A clearer picture across your homes.
Back-office support for SIL homes. Your Australian team makes care and staffing decisions; we maintain the agreed roster, records and reporting.
Where we can help
- Approved roster updates and gap reports
- Staff records and document reminders
- Operational and finance preparation
SDA businesses
Give your vacancies a clear next step.
Market verified property details with care. We keep referrals, enquiries and viewings organised, so your intake team can focus on suitability.
Where we can help
- Property listings and vacancy campaigns
- Referral research and outreach
- Enquiry tracking and viewing coordination
A focused start.
Room to grow.
Begin with one workflow or combine the services your business needs. Every engagement has an agreed scope, service hours and a nominated contact.
Admin
EssentialsPractical support for the records and tasks that keep your business organised.
- Intake and document preparation
- Inbox and staff record tracking
- Invoice input and regular reporting
Operations
DeskA structured partner for rostering, administration and finance preparation.
- Roster updates and confirmations
- Administration and document tracking
- Timesheet and invoice preparation
Complete
SupportBring operations, marketing and finance administration into one support plan.
- Your Operations Desk services
- Marketing and enquiry follow-up
- Finance processing and reporting
Tailored to your workload. Advertising spend and registered practitioner services are scoped separately.
Good questions.
Clear answers.
A few things to know before we start working together.
Can we start with just one service?
Yes. Start with the workflow taking the most time, such as roster updates, administration or invoice preparation. We agree the tasks, hours and approval process before expanding the support.
Will you work in our existing systems?
We aim to work within your existing roster, accounting and communication systems. We confirm the access arrangements, your approved processes and the training needed before taking on the work.
Who makes participant and staffing decisions?
Your provider team retains participant suitability, worker suitability, care decisions and final approvals. Garified prepares and maintains the agreed administrative work and escalates decisions to your nominated contact.
What does accounting support include?
Our support covers agreed finance administration, including invoice preparation, payment matching, bank reconciliations and payroll input packs. Regulated BAS and tax work sits with an appropriately registered practitioner under a separate engagement.
How is remote access to information managed?
We agree the team location, the records needed for each role, named access and confidentiality arrangements before starting. Your provider's privacy requirements and the handling of any offshore access form part of the scope.
Let’s find your starting point
More room
for what matters.
Tell us where your business needs support.
We’ll start with the workflow that makes a difference.