Rostering support for NDIS providers
A clearer week.
A prepared team.
Rostering support for NDIS providers who need a clearer view of worker availability, confirmed shifts and outstanding gaps. We prepare and maintain your roster around the requirements your team approves.
- Built around
- In-home, community and SIL providers
- Your engagement
- Agreed scope. Clear service hours. Named contact.
Practical support.
A clearer roster.
Choose the roster tasks your team needs help with. We agree the workflow, updates and reporting before starting.
Availability & leave
Maintain a current availability tracker, record leave requests and flag changes affecting recurring shifts. Leave approval stays with your team.
Draft roster preparation
Build draft rosters using your approved service times, worker suitability list, participant requirements and staffing rules.
Shift confirmations
Follow up workers through your agreed channels and record confirmations, pending responses and changes needing attention.
Approved changes
Update cancellations, rescheduled services and replacements after the relevant approval. Keep a clear record of what changed.
Gap & exception tracking
Maintain a visible list of uncovered shifts, availability conflicts and other exceptions for your operations contact to resolve.
Timesheet preparation
Compare submitted timesheets with approved roster records, flag discrepancies and prepare the input pack for your payroll team.
Know what
to expect.
Your rostering support plan specifies the outputs, timing and approvals. Here is what that can look like.
Garified prepares
- Draft roster for approval
- Worker confirmation tracker
- Open shift and exception list
- Approved change log
- Timesheet discrepancy summary
Your team leads
the decisions.
- Confirm worker and participant suitability
- Approve staffing levels, roster rules and changes
- Handle urgent care and safety decisions
- Authorise payroll and payments
Your provider stays in control
Final responsibilities and access are recorded in your agreed scope.
Your roster.
Our support.
01
Map your roster
Confirm your service schedule, systems, worker list, approval contact and the times your team needs updates.
02
Prepare & confirm
Draft the roster, follow up availability and confirmations, then present the gaps and decisions for approval.
03
Maintain & report
Apply approved changes and keep your contact informed with the agreed exception and timesheet reports.
Good questions.
Clear answers.
What to know about your rostering support before we start.
Can you work in our current rostering system?
Yes, subject to confirming access and training. We work in your agreed system and follow your templates rather than requiring a new rostering platform.
Do you cover SIL rosters?
SIL administration can be scoped around each home's approved staffing requirements and roster workflow. Your provider team retains decisions about staffing levels, worker suitability and service delivery.
Do you provide emergency or after-hours dispatch?
Standard support operates during the hours agreed in your engagement. Live emergency dispatch, overnight response and after-hours coverage are separate requirements and are not included unless expressly agreed.
Can we begin with roster updates only?
Yes. We can start with availability tracking, confirmations or approved updates, then expand the scope once the workflow and workload are clear.
Let’s discuss your roster
More clarity.
More room to focus.
Tell us about the roster tasks taking your time. Start with a support scope that fits your team.